Pickleville's COVID-19 Plans & Policies
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FACE COVERINGS ARE REQUIRED FOR ALL PATRONS WHILE INSIDE THE THEATRE. All separate ticket reservations will be "socially distanced" in the theatre. To make sure that your group is able to sit together during the performance, you must purchase your tickets together on one single reservation. We encourage family and friend groups who feel comfortable sitting together (up to 50 ppl) to reserve your tickets together in order to maximize your enjoyment and the theatre seating capacity. This will allow more people to experience the Pickleville fun, thus making the world a better, happier place!
This summer only: There is a minimum of 4 tickets per purchase due to decreased capacity and the implications of social distancing protocols. Want to purchase less than 4 tickets? Call the box office at 435-946-2918 on the day of the performance. There are many instances where they will be able to fit smaller groups into shows that have not yet sold out.
The box office will assign seats to each reservation as close to the stage as possible according to the order it was received.
Anyone requiring special seating considerations is asked to purchase tickets by contacting our box office via telephone (435) 946-2918
We discourage those with compromised health, or who are considered "high risk" for COVID-19 from attending performances this summer.
Please pick up your tickets at the Pickleville box office 30 minutes prior to your scheduled performance. There will be separate ticketing lines in order to minimize contact.
After picking up your tickets, you will be asked to remain outside the theatre until your group name is called and invited in for seating.
Groups will be seated one at a time with minimal contact.
Concessions will be sold outside the theatre before the show and during intermission. Multiple concession lines and appropriate spacing will be applied according to Utah’s prescribed regulations.
Contactless payment is encouraged. Proper sanitization procedures will be applied between transactions.
While Pickleville encourages families to attend together, children under age 5 are strongly discouraged from attending the shows. If you are unable to make other arrangements, we ask that you inform our box office staff at the time of your reservation so that we can find you a seat with easy access to the lobby. Please be courteous to your fellow audience members by coming immediately to the lobby with children who may be fussy or fidgety. Children ages 3-11 must pay for their own seat in the show. Children under 2 are not required to wear face coverings.
For reservations of less than 20 tickets: No cancelations or refunds will be issued. Exchanges for another performance may be granted for equal or lesser-priced seats (availability permitting), but only when the box office is contacted at least 7 days prior to the originally scheduled performance.
For reservations of 20 tickets or more: You may cancel and be refunded for up to 20% of your original reservation as long as the box office is contacted at least 7 days prior to the originally scheduled performance. Exchanges for another performance will be granted for equal or lesser-priced seats (availability permitting), but only when the box office is contacted at least 7 days prior to the originally scheduled performance.
Due to our decreased seating capacity because of COVID-19, we are unable to to offer group discounts.
1) The number of people in your party separated into: children (3-11 yrs) and adults (12+ yrs).
2) A Visa or MasterCard number, expiration date and cvv (verification) code.
We cannot accept any other credit cards (i.e. Discover, Amex, etc).
A .50 handling fee will be added to each show ticket (online or via phone). Sales tax will also be added to each order. You’ll see charges included together as “surcharge” on your receipt.
All tickets are printed in our box office and held at will-call for your convenience. Please pick them up on the day of your scheduled performance 30 minutes before curtain. In case of any confusion, please be prepared to show your confirmation email at pick up.
Our theater is wheelchair accessible. To reserve wheelchair seating, please call our box office at (435) 946-2918.
We have had to become quite resourceful when it comes to our ticketing process this summer due to social distancing procedures. If a show online is listed as "full" or "sold-out," please call our box office at (435) 946-2918. There may still be seats available!
